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Making an Appointment
Scheduling an appointment at Rehabilitex, Inc. is quick and easy. Most patients can be scheduled within a few days of making the initial call.
Before scheduling an appointment you will need to follow these steps:
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Step 1
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Direct Access or Referral
In the state of Ohio you have the right to see one of our Physical Therapists without a prescription from a physician. Most insurance companies will pay directly for our services and we will confirm this prior to your visit. The exception to this are patients on Medicare or Worker's Compensation, they must still obtain a written prescription or referral from a doctor. In the state of Ohio we can accept referrals from Medical Doctors, Chiropractors, Dentists, and Podiatrists. The prescription/referral must include your diagnosis and specific orders from your physician on what treatment he/she is ordering. The prescription/referral must be signed by the ordering physician.
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Click here for a list of insurance plans that we accept
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Click here for a brief summary of the various types of insurance plan
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Step 2
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Call Us
Call Rehabilitex, Inc. at (440) 498-9723 and schedule an appointment with our receptionist.
You be asked the following questions:
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Who is your insurance carrier?
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Who is your referring physician, if not a direct access patient.
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Is this a Bureau of Workers' Compensation Claim? If so, what is your claim number and date of injury?
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Is this a personal injury claim? If so, what is your attorney' s name and phone number? What was your date of injury?
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What is your diagnosis? What part of your body is bothering you?
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Step 3
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Paperwork
Prior to your visit we recommend downloading, printing and completing the appropriate paperwork.
Click here to view a list of forms.
If you are unsure which forms are appropriate, please contact us, and we will be happy to help you select the correct ones.
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Step 4
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The Visit
On your first visit please bring:
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Your prescription for Physical Therapy
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Your insurance card
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Your completed paperwork
Please wear loose and casual clothing to permit evaluation of the involved area.
The first visit can take one hour. Your physical therapist will interview you about your present problems and health history, conduct a physical examination, and design a treatment plan specific to your condition.
A report will be forwarded to the referring physician after the initial visit followed by monthly progress reports.
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Rehabilitex Policies
Below are the clinic policies that will help us serve you in a more timely and efficient manner.
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Please verify your insurance coverage so that you are aware of co-pays and deductibles for which you may be responsible. We will bill your insurance carrier and attempt to get the claim paid. However, if your insurance carrier does not respond or denies your claim, you are responsible to contact your insurance carrier to resolve the problem/set up payment arrangements.
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Our cancellation policy is as follows: After (3) three consecutive cancellations or "no shows" for scheduled appointments the patient may be discharged from the physical therapy program. The physician of record will be notified of any such noncompliance and discharge of patient.
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We require 48-hour notice of your next appointment with your referring doctor so that we may provide a progress report in a timely manner.
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Please be on time for your appointment. We wish to complete your entire treatment but at the same time we do not wish to delay or inconvenience other patients.
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For your convenience we accept Visa/Mastercard/Discover.
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